Last Updated: June 10, 2024
Quick Summary: This Privacy Policy explains how Open SMS Gateway collects, uses, and protects your personal information when you use our services. We respect your privacy and are committed to protecting your data.
1. Introduction
Open SMS Gateway ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and services (collectively, the "Service").
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Service.
We collect information that you provide directly to us, information we collect automatically when you use our Service, and information from third-party sources.
2.1 Information You Provide
- Account information (name, email address, phone number)
- Profile information
- Content you share through the Service
- Communications with us
- Payment information
2.2 Information Collected Automatically
- Device information
- Usage information
- Location information
- Cookies and similar technologies
We use the information we collect for various purposes, including:
- Providing, maintaining, and improving our Service
- Processing transactions
- Sending notifications and communications
- Personalizing your experience
- Analyzing usage patterns
- Protecting against fraud and abuse
- Complying with legal obligations
4. Cookies and Similar Technologies
4.1 What Are Cookies?
Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to the website owners. Cookies enhance your browsing experience by:
- Remembering your preferences and settings
- Helping you navigate between pages efficiently
- Enabling websites to remember your device and preferences
- Allowing us to understand how you use our website
4.2 Types of Cookies We Use
Essential Cookies
These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and account access. You cannot opt out of these cookies.
Functional Cookies
These cookies enable us to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages. If you disable these cookies, some or all of these services may not function properly.
Analytics Cookies
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated.
Marketing Cookies
These cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third-party advertisers.
4.3 Specific Cookies We Use
Cookie Name |
Type |
Purpose |
Duration |
session_id |
Essential |
Maintains your session state and authentication |
Session |
csrf_token |
Essential |
Protects against Cross-Site Request Forgery attacks |
Session |
preferences |
Functional |
Remembers your site preferences (e.g., language, theme) |
1 year |
_ga |
Analytics |
Google Analytics cookie used to distinguish users |
2 years |
_gid |
Analytics |
Google Analytics cookie used to distinguish users |
24 hours |
_fbp |
Marketing |
Used by Facebook to deliver advertisements |
3 months |
4.4 Third-Party Cookies
In addition to our own cookies, we may also use various third-party cookies to report usage statistics of the Service, deliver advertisements, and so on. These cookies may include:
- Google Analytics: Used to analyze user behavior and improve our website
- Facebook Pixel: Used for advertising and measuring ad effectiveness
- Intercom: Used for customer support and messaging
- Stripe: Used for payment processing
4.5 Cookie Duration
Cookies can remain on your device for different periods of time:
- Session Cookies: These cookies are temporary and expire once you close your browser.
- Persistent Cookies: These cookies remain on your device for a set period or until you delete them manually.
4.6 Legal Basis for Using Cookies
We process your personal information through cookies based on the following legal grounds:
- Consent: We obtain your consent through our cookie banner when you first visit our website.
- Legitimate Interests: For certain essential cookies, we may rely on legitimate interests to ensure the proper functioning and security of our website.
4.7 Managing Your Cookie Preferences
You have several options to manage your cookie preferences:
Browser Settings
Most web browsers allow you to manage your cookie preferences. You can:
- Delete cookies from your device
- Block cookies by activating the setting on your browser that allows you to refuse all or some cookies
- Set your browser to notify you when you receive a cookie
Our Cookie Banner
When you first visit our website, you'll see a cookie banner that allows you to:
- Accept all cookies
- Decline non-essential cookies
- Customize your cookie preferences
You can change your cookie preferences at any time by clicking on the "Cookie Settings" link in the footer of our website.
Please Note: If you choose to block or delete cookies, you may not be able to access certain areas or features of our Service, and some parts of the Service may not function properly.
4.8 Do Not Track Signals
Some browsers have a "Do Not Track" feature that signals to websites that you visit that you do not want to have your online activity tracked. Our Service does not currently respond to "Do Not Track" signals.
4.9 Updates to Our Cookie Policy
We may update our Cookie Policy from time to time. We will notify you of any changes by posting the new Cookie Policy on this page and updating the "Last Updated" date at the top of this page.
5. Data Sharing and Disclosure
We may share your information in the following situations:
- With service providers who perform services on our behalf
- To comply with legal obligations
- To protect our rights, privacy, safety, or property
- In connection with a business transaction
- With your consent or at your direction
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
7. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Right to access
- Right to rectification
- Right to erasure
- Right to restrict processing
- Right to data portability
- Right to object
- Right to withdraw consent
8. Children's Privacy
Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
If you have any questions about this Privacy Policy, please contact us at:
- Email: privacy@opensmsgateway.com
- Address: 123 Tech Street, San Francisco, CA 94105, USA
Note: This Privacy Policy is provided as a template and should be reviewed by a legal professional before use. It may need to be adapted to comply with the specific laws and regulations applicable to your business and jurisdiction.